Terms and Conditions for DiamondGlows Jewelry

Effective Date: January 17, 2025

Welcome to DiamondGlows Jewelry! By accessing or using our website diamondglows.com, you agree to be bound by these Terms and Conditions, which govern your use of the site and any services provided by DiamondGlows Jewelry. If you do not agree to these terms, please do not use our website.

These terms apply to all visitors, users, and others who access or use the website.

1. General Terms

  • Acceptance of Terms: By accessing or using diamondglows.com, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions, as well as our Privacy Policy and other relevant policies.

  • Eligibility: You must be at least 18 years old to make a purchase on our website. If you are under the age of 18, you must use the website with the supervision of a parent or legal guardian.

2. Product Information

  • Product Descriptions: We make every effort to ensure that the descriptions, prices, and availability of products on our website are accurate and up to date. However, we do not guarantee that the descriptions are always error-free. We reserve the right to correct any errors, inaccuracies, or omissions in pricing or product descriptions at any time without prior notice.

  • Product Availability: Product availability is subject to change. In the event that an item you ordered is out of stock or discontinued, we will notify you and offer alternatives or a full refund.

3. Orders and Payments

  • Order Process: To place an order, you must add items to your shopping cart, provide your payment and shipping information, and complete the checkout process. You will receive an Order Confirmation Email once your order has been successfully placed. This email serves as an acknowledgment, not as a contract.

  • Pricing and Payment: All prices on the website are listed in U.S. Dollars (USD) and do not include taxes, shipping fees, or other applicable charges. Payment for orders must be made using a valid payment method accepted on the website, including credit cards, debit cards, PayPal, Apple Pay, and others.

  • Payment Authorization: Your payment will be processed at the time of order. If we are unable to process the payment, we will notify you and attempt to resolve the issue. DiamondGlows Jewelry reserves the right to refuse or cancel any order at our discretion.

4. Shipping and Delivery

  • Shipping Policy: For details regarding shipping options, costs, and delivery times, please refer to our Shipping Policy page.

  • Shipping Address: You are responsible for providing accurate and complete shipping information. We are not liable for delays or non-delivery resulting from incorrect or incomplete shipping details.

  • International Orders: We offer international shipping. International customers are responsible for all duties, taxes, and other charges related to their orders.

5. Returns and Exchanges

  • Refunds and Returns: We offer a 30-day return policy on most items, subject to certain conditions. Please refer to our Refund and Returns Policy for full details on how to initiate a return or exchange.

  • Non-Returnable Items: Certain items, such as personalized jewelry or clearance items, may not be eligible for returns or exchanges.

6. User Conduct and Responsibilities

  • Account Security: If you create an account on our website, you are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.

  • Prohibited Activities: When using our website, you agree not to engage in any of the following prohibited activities:

    • Violating any applicable laws or regulations
    • Attempting to interfere with or disrupt the functionality of the website or services
    • Using the website for fraudulent or illegal activities
    • Uploading or transmitting viruses, malware, or other harmful content

7. Intellectual Property

  • Copyright and Trademarks: All content on diamondglows.com, including but not limited to text, images, logos, graphics, and product designs, is the property of DiamondGlows Jewelry and is protected by copyright and trademark laws. You may not reproduce, distribute, or use any of our content without prior written consent.

8. Limitation of Liability

  • Disclaimer of Warranties: DiamondGlows Jewelry makes no warranties or representations regarding the quality, accuracy, or reliability of the website, products, or services. Our website and products are provided “as is” without any warranties, express or implied.

  • Limitation of Liability: DiamondGlows Jewelry will not be liable for any indirect, incidental, or consequential damages arising from your use of the website or the purchase of products. Our total liability is limited to the amount you paid for the product in question.

9. Indemnification

You agree to indemnify and hold harmless DiamondGlows Jewelry, its affiliates, employees, agents, and partners from any claims, damages, losses, or expenses (including legal fees) arising from your use of the website, violation of these Terms and Conditions, or violation of any rights of others.

10. Governing Law and Dispute Resolution

  • Governing Law: These Terms and Conditions are governed by the laws of the state of California, United States, without regard to its conflict of law principles.

  • Dispute Resolution: Any dispute arising out of or in connection with these Terms and Conditions shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association. The arbitration will take place in San Francisco, California, and judgment on the arbitration award may be entered in any court having jurisdiction.

11. Changes to These Terms

We reserve the right to modify or update these Terms and Conditions at any time. Any changes will be posted on this page with an updated Effective Date. We encourage you to periodically review this page to stay informed about the terms governing your use of the website.

12. Contact Information

If you have any questions about these Terms and Conditions, please contact us: