Privacy Policy for DiamondGlows Jewelry

Effective Date: January 17, 2025

At DiamondGlows Jewelry, we are committed to safeguarding your privacy and ensuring that your personal information is protected. This Privacy Policy outlines how we collect, use, store, and share your data when you visit our website diamondglows.com, make a purchase, or interact with us in other ways. By using our website and services, you agree to the collection and use of information in accordance with this policy.

Please take a moment to read this policy carefully to understand how we treat your personal data.

1. Information We Collect

When you interact with our website, we collect two types of information:

Personal Information

This is information that you provide to us directly, which may include:

  • Name
  • Email address
  • Phone number
  • Billing address
  • Shipping address
  • Payment information (credit/debit card details)
  • Account login details (if you create an account with us)

This information is collected when you make a purchase, register for an account, sign up for our newsletter, or contact us for support.

Non-Personal Information

We also collect non-personally identifiable information automatically when you use our website. This may include:

  • IP address
  • Browser type
  • Device information
  • Location data
  • Pages visited on our website
  • Duration of your visit
  • Cookies and similar technologies (for tracking and analyzing website usage)

2. How We Use Your Information

We use the information we collect for the following purposes:

  • Processing Orders: To complete your transactions, process payments, and deliver your orders.
  • Customer Support: To respond to inquiries, resolve issues, and provide customer service.
  • Marketing and Promotions: To send you promotional materials, newsletters, and updates (you can opt-out at any time).
  • Improving Our Website: To analyze website traffic and improve user experience.
  • Security: To enhance the security of our website, prevent fraud, and protect our customers.
  • Legal Compliance: To comply with legal obligations, resolve disputes, and enforce agreements.

3. How We Protect Your Information

At DiamondGlows Jewelry, we take the security of your personal information seriously. We use advanced security technologies and practices, including:

  • SSL (Secure Socket Layer) Encryption: To protect your personal data during transmission.
  • Secure Payment Gateways: We use trusted third-party payment processors for secure payment processing.
  • Data Protection: We store your personal information in secure databases that are protected by encryption and other security measures.

Despite our efforts to protect your data, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security, but we remain committed to protecting your information to the best of our ability.

4. Sharing Your Information

We may share your personal information with third parties under the following circumstances:

  • Service Providers: We may share your information with trusted third-party companies that help us run our business, such as payment processors, delivery services, and customer support providers. These partners are obligated to keep your information confidential and use it only for the purpose of providing services to us.
  • Legal Compliance: We may disclose your information if required to do so by law or in response to a valid legal request from a government authority, such as a subpoena, court order, or other legal process.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of the transaction.

We will not sell or rent your personal information to third parties for their marketing purposes without your explicit consent.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to collect information about your usage of our website. Cookies are small data files that are placed on your device to help us recognize you when you return to our site and enhance your user experience.

Cookies help us:

  • Improve site functionality and performance
  • Track user preferences and behavior
  • Offer personalized content and ads
  • Analyze website traffic

You can control how cookies are used through your browser settings. You may choose to block or delete cookies, but doing so may affect the functionality of certain features on our website.

For more detailed information about how we use cookies and how you can control them, please refer to our Cookie Policy.

6. Your Rights and Choices

You have the following rights concerning your personal data:

  • Access: You have the right to request access to the personal information we hold about you.
  • Correction: You can request that we update or correct any inaccuracies in your personal data.
  • Deletion: You may request that we delete your personal information, subject to certain legal exceptions.
  • Opt-Out: You can opt out of receiving marketing communications from us at any time by clicking the “unsubscribe” link in our emails or contacting us directly.
  • Data Portability: You have the right to request a copy of your personal data in a structured, commonly used format.

To exercise any of these rights, please contact us at info@diamondglows.com.

7. Third-Party Links

Our website may contain links to third-party websites that are not operated by us. We are not responsible for the content, privacy practices, or security of these external websites. We encourage you to review the privacy policies of any third-party websites you visit.

8. Children’s Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If you are a parent or guardian and believe that we have inadvertently collected personal information from a child, please contact us, and we will take steps to delete that information.

9. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes to the policy will be posted on this page with an updated Effective Date. We encourage you to periodically review this policy to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions, concerns, or requests regarding our Privacy Policy or how we handle your personal information, please contact us: